Faculty of Law ¨National University of Singapore


 

Business Excellence:
The Emerging Role of Corporate Social Responsibility

Leveraging on Corporate Social Responsibility: Thriving in a Fair Trading Environment

Guest of Honour:

Associate Professor Ho Peng Kee
Senior Minister of State for Law and Home Affairs


Co-organised By:


Centre for Commercial Law Studies
Faculty of Law, NUS
&
Lexis Nexis Butterworths
&
CSR International Group of Companies


Tuesday, 19 August 2003
9.00 am – 5.00 pm
Mandarin Court, Fourth Floor
Main Tower, Meritus Mandarin Singapore

Location Map


Official Radio Station

NewsRadio 93.8
 

About the Seminar



The proposed Consumer Protection (Fair Trading) Bill is slated to be passed into law later this year and has been the result of the government recognising the need to arm consumers with more protection against unscrupulous businesses.

This unique seminar puts together global and local experts from diverse but relevant backgrounds to help businesses understand the impact and ramifications of the prospective new law from a multi-disciplinary approach. It will highlight how good business practices and business excellence will in fact raise standards in industry and in compliance with the anticipated law and can in fact not only raise business profile but the bottom line in due time.

The seminar has experts who were involved in the pushing for this legislation and the ethos of business excellence behind it, the dispute avoidance strategy which should be adopted and also incorporates how to deal with unexpected and difficult problems that may inevitably arise in compliance and through a proper public relations strategy. The seminar will also take participants to a higher plane of corporate social responsibility or CSR which is fast being adopted as a standard requirement for doing business globally and an expert involved in International Standards setting will be present.
 

About the Speakers



Mr Stephen Loke (LLB Hons)
Partner, Loke & Seah


Mr Ong Tiong Hui
Section Head and Lecturer, School of Business, Singapore Polytechnic


Mr Douglas Walter
Past Executive Manager, Client Services, Office of Fair Trading and Business Affairs
Department of Justice, Victoria, Australia


Mr Brian Thomas
Programme Director, Mt Eliza Business School


Dr Kernaghan Webb
Adjunct Professor, Carleton University, and
Chief of Research, Canadian Office of Consumer Affairs


Mr Justin Wee
Partner, Rodyk & Davidson


Mr Andrew Pirie
President Asia Pacific, Weber Shandwick




About the Chairperson



Assoc Prof Stephen Phua
Director
Centre for Commercial Law Studies
Faculty of Law
National University of Singapore


 

Programme

 

8.15 am		Registration
9.00 am		Welcome Address  - Assoc Prof Stephen Phua
9.05 am		Address by Guest of Honour - Assoc Prof Ho Peng Kee   Senior Minister of State for Law and Home Affairs
9.20 am		The Emerging Importance of Corporate Social Responsibility in a Fair Trading Environment: The Consumer Protection (Fair Trading) Act and beyond - Mr Stephen Loke
9.45 am		Enhancing the Role of Businesses in Society: Management, Legal and Policy Perspectives on Corporate Social Responsibility - Dr Kernaghan Webb
10.15 am		Responsible Management: Organisational Response to The Consumer Protection (Fair Trading) Act - Mr Douglas Walter / Chia Ho Beng
10.45 am		Tea Break
11.00 am		Self-regulation and Corporate Social Responsibility in Marketing Practices - Mr Ong Tiong Hui
11.30 am		The Corporate Social Responsibility Impetus for Improvement: Fair Trading and Responsible Management as Drivers of Organisational Excellence - Mr Brian Thomas
11.50 am		Enhancing Wealth through Increased Accountability: Corporate Governance - Mr Justin Wee
12.10 pm		Turning Nightmares into Sweet Dreams - Deriving Positive PR Value from Responsible Management - Mr Andrew Pirie
12.30 pm		Lunch
1.30 pm		Breakout sessions focusing on the following topics Business Excellence Corporate Social Responsibility Dispute Avoidance and Resolution Strategies Reputation Management Fair Trading
3.45 pm		Afternoon Break
4.00 pm		Summary of sessions and Panel Discussion - Chaired by Dr Kernaghan Webb
5.00 pm		End
A word from one of our contributors

Registration


Leveraging on Corporate Social Responsibility:
Thriving in a Fair Trading Environment

Brochure (PDF Format)
Brochure (One page version) (PDF format)

Payment
Please send your cheque / draft made payable to "LexisNexis" to 3 Killiney Road, #08-08 Winsland House I, Singapore 239519


Telegraphic Transfers (TT)
Account Name: Reed Elsevier (Singapore) Pte Ltd - LexisNexis
Bank: Citibank N.A, Bank Code: #7214, Account No: #0-707791004
Branch: #001


Booking Conditions

1. Should a delegate be unable to attend, a substitute is welcome at no extra cost.
2. A full refund, less $100 administrative charge, will be given for cancellations received in writing (via post or fax) up to 10 working days prior to the event. However, no refunds will be given for cancellations received less than 10 working days prior to the event date.
3. If a delegate has not paid for the course and fails to attend, for whatever reason, the course fee will remain payable in full.
4. If a delegate arrives late for a course or fails to attend a course, the course fee will not be waived, refunded nor will a credit voucher be issued.
5. Any bank charges and / or expenses incurred as a result of bounced cheques shall be borne by the delegates.
    

Price

ONLY $399 + 4% GST	Register by 30 May 2003
S$450 + 4% GST	Register between 1 June - 18 July 2003
S$488 + 4% GST	Register from 19 July 2003 onwards

Please note that delegates are only eligible for one category of discount.


For enquiries, please contact

Verona Huang
Conference Producer
Butterworths Professional Education
LexisNexis

3 Killiney Road
#08-08 Winsland House 1
Singapore 239519
DID: +65 6349 0136
Fax: +65 6733 1052
Email: verona.huang@lexisnexis.com
Website:  http://www.lexisnexis.com/asiapacific
 

© 2002. Faculty of Law. All rights reserved.
Updated as at Monday, 04 August 2003