{"id":3665,"date":"2026-04-14T13:51:31","date_gmt":"2026-04-14T05:51:31","guid":{"rendered":"https:\/\/law.nus.edu.sg\/cpbcle\/?page_id=3665"},"modified":"2026-04-14T14:41:44","modified_gmt":"2026-04-14T06:41:44","slug":"portal-transition-faqs","status":"publish","type":"page","link":"https:\/\/law.nus.edu.sg\/cpbcle\/portal-transition\/portal-transition-faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<h2>\n\t\tPortal Transition\n\t<\/h2>\n\t<div class=\"custom-breadcrumbs\"><ul><li class=\"item-home\"><i class=\"fas fa-home\"><\/i><a class=\"bread-link bread-home\" href=\"https:\/\/law.nus.edu.sg\/cpbcle\" title=\"\"><\/a><\/li><\/ul><\/div>\n\t\t\t<a href=\"https:\/\/law.nus.edu.sg\/cpbcle\/portal-transition\/\" target=\"_self\" rel=\"nofollow noopener\">\n\t\t\t\t\t\t\tPortal Transition\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"https:\/\/law.nus.edu.sg\/cpbcle\/portal-transition\/portal-transition-faqs\/\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tFAQs\n\t\t\t\t\t<\/a>\n\t<p><strong>Q1. Why must I submit my completed pro bono hours by 6 May if TC only closes on 18 May? <\/strong><\/p>\n<p>A: The 6 May deadline allows sufficient time for CPBCLE&#8217;s processing and approval before TC shuts down from 18 May.<\/p>\n<p><strong>Q2. Can I continue to undertake pro bono work for previously allocated opportunities <\/strong><strong>in May and June while the portal is down? <\/strong><\/p>\n<p>A: Yes. Keep your own record of hours. You may submit the hours for previously allocated opportunities in the new portal from 1 July, and designated supervisors will be notified for endorsement.<\/p>\n<p><strong>Q3. Should I get my supervisor to endorse my excel timesheets while TC is shut down?<\/strong><\/p>\n<p>A: No, there is no need to obtain supervisor endorsements during the interim period. Supervisors will review and endorse submissions directly in the new portal from 1 July.<\/p>\n<p><strong>Q4. Can I still access TC from 18 May? <\/strong><\/p>\n<p>A: Yes, for viewing purposes only. Unrecorded actions by users will not be reflected in the new portal from 1 July.<\/p>\n<p><strong>Q5. Will my existing records from TC be transferred to the new portal from 1 July? <\/strong><\/p>\n<p>A: Yes, previously captured records up to 6 May 2026 will be reflected in the new portal from 1 July.<\/p>\n<p><strong>Q6. Can I apply for new opportunities while TC is shut down? <\/strong><\/p>\n<p>A: No, you may apply for pro bono opportunities either before 6 May or from 1 July onwards.<\/p>\n<p><strong>Q7. What happens if I miss the 6 May deadline? <\/strong><\/p>\n<p>A: Unsubmitted hours will not be processed or migrated. Students will continue recording hours in the new portal from 1 July.<\/p>\n<p><strong>Q8. How should I keep track of my completed pro bono hours during the interim period?<\/strong><\/p>\n<p>A: You may maintain a personal log (e.g. Excel\/Notes) to track the dates and times of each activity, the number of hours, nature of work done and supervisor details. These will need to be entered into the new portal from 1 July.<\/p>\n<p><strong>Q9. Will I need to reapply for opportunities that I have accepted before 6 May?<\/strong><\/p>\n<p>A: No. Previously accepted opportunities will be reflected in the new portal, and you may continue recording hours for them from 1 July.<\/p>\n<p><strong>Q10. What happens if my supervisor changes during the interim period?<\/strong><\/p>\n<p>A: Email <a href=\"mailto:probonohours@nus.edu.sg\">probonohours@nus.edu.sg<\/a> to update the supervisor details before submitting your hours in the new portal. The updated supervisor will receive the endorsement request.<\/p>\n<p><strong>Q11. Will there be any training or guide for the new portal?<\/strong><\/p>\n<p>A: Yes, user guides and\/or briefing materials will be shared closer to the launch on 1 July 2026.<\/p>\n<p><strong>Q12. Can I download or save my records from TC before it is decommissioned?<\/strong><\/p>\n<p>A: Students may take screenshots or download any personal records from TC for their own reference.<\/p>\n<p><strong>Q13. Will the 20-hour Mandatory Pro Bono Hours (MPBH) graduation requirement still apply?<\/strong><\/p>\n<p>A: Yes, the 20 MPBH requirement remains unchanged.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Portal Transition Portal Transition FAQs Q1. Why must I submit my completed pro bono hours by 6 May if TC only closes on 18 May? A: The 6 May deadline allows sufficient time for CPBCLE&#8217;s processing and approval before TC shuts down from 18 May. Q2. Can I continue to undertake pro bono work for [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":0,"parent":3653,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3665","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/law.nus.edu.sg\/cpbcle\/wp-json\/wp\/v2\/pages\/3665"}],"collection":[{"href":"https:\/\/law.nus.edu.sg\/cpbcle\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/law.nus.edu.sg\/cpbcle\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/law.nus.edu.sg\/cpbcle\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/law.nus.edu.sg\/cpbcle\/wp-json\/wp\/v2\/comments?post=3665"}],"version-history":[{"count":4,"href":"https:\/\/law.nus.edu.sg\/cpbcle\/wp-json\/wp\/v2\/pages\/3665\/revisions"}],"predecessor-version":[{"id":3676,"href":"https:\/\/law.nus.edu.sg\/cpbcle\/wp-json\/wp\/v2\/pages\/3665\/revisions\/3676"}],"up":[{"embeddable":true,"href":"https:\/\/law.nus.edu.sg\/cpbcle\/wp-json\/wp\/v2\/pages\/3653"}],"wp:attachment":[{"href":"https:\/\/law.nus.edu.sg\/cpbcle\/wp-json\/wp\/v2\/media?parent=3665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}