These Terms and Conditions govern applications, offers, registrations, payments, and participation in our short courses. By applying or registering for a course, you agree to these Terms and Conditions.

1.   Applications and Course Places

1.1  Submission of an application does not guarantee admission to any course.
1.2  We do not reserve seats for applicants.
1.3  Seats are secured only when:

• we issue an offer of admission or enrolment; and
• full payment is received within the stipulated payment deadline stated in the offer.

1.4  Seats are limited and are allocated on a first-paid, first-confirmed basis.
1.5  If a course is fully subscribed, applicants may be placed on a waitlist at our discretion. Placement on a waitlist does not guarantee a course place.

2.   Offers and Payment Deadlines

2.1  Any offer issued by us is valid only until the payment deadline stated in the offer.
2.2  If full payment is not received by the stated deadline, the offer will automatically lapse without further notice.
2.3  We reserve the right to release any unpaid place to another applicant once the payment deadline has passed.
2.4  We are not obliged to honour late payments or reinstate expired offers.

3.   Fees and Payment

3.1  Course fees are as published on our website or as otherwise communicated in writing.
3.2  All fees must be paid in full by the stipulated deadline unless otherwise agreed by us in writing.
3.3  Any bank charges, transaction fees, currency conversion charges, or similar costs are the responsibility of the applicant or participant.
3.4  Registration is not complete until payment has been successfully received and processed.
3.5  Accepted payment methods include:

• Credit Card
• PayNow
• Bank Transfer
• Corporate Sponsorship

4.   Confirmation of Enrolment

4.1  Course run confirmation is subject to minimum enrolment requirements.
4.2  Course run is confirmed only when we issue written confirmation of the participant’s place in the course.
4.3  An acknowledgement of application, invoice, or payment receipt does not by itself constitute confirmation of enrolment unless expressly stated by us.

5.   Participant Eligibility and Responsibility

5.1  Before accepting an offer and making payment, applicants are responsible for ensuring that they:

• meet any stated entry requirements or prerequisites; 
• are comfortable with the course language and level; 
• can to attend the course on the scheduled dates and times; and 
• have the required equipment, software, internet connectivity or technical set-up for online courses, if applicable. 

5.2  We reserve the right to reject an application or refuse enrolment where an applicant does not meet course requirements or where the course is unsuitable for the applicant.

6.   Course Changes

6.1  We reserve the right to make reasonable changes to a course where necessary, including changes to:

• course schedule;
• course venue;
• trainer or facilitator;
• delivery mode, including changing from in-person to online or vice versa;
• course content or structure, provided the overall learning objectives are substantially maintained.

6.2  We will make reasonable efforts to inform participants of any material changes as soon as practicable.

7.   Course Postponement or Cancellation

7.1  We reserve the right to postpone or cancel a course for reasons including but not limited to insufficient enrolment, trainer unavailability, venue issues, safety concerns, or circumstances beyond our reasonable control.
7.2  Where a course is postponed or cancelled by us, we may offer, at our discretion:

• a transfer to another run of the same course;
• a credit for future course use; or
• a refund of the course fee paid for the affected course.

7.3  Unless required by law, our liability for a postponed or cancelled course shall be limited to the course fee paid to us for that course.

8.   Refunds, Withdrawals, and Transfers

8.1  Any withdrawal, refund, or transfer request must be made in writing.
8.2  Refunds and transfers are subject to the refund and transfer policy stated on our website or otherwise communicated in writing at the time of registration
8.3  Unless otherwise stated in our refund policy or required by law:

• no refund will be made for non-attendance and missed sessions;
• no refund will be made after payment has been made; and
• transfer requests are subject to availability and our approval.

9.   Substitutions

9.1  For corporate or group registrations, substitution of a participant may be permitted before the course starts, subject to:

• written notice being given to us at least 3 working days in advance;
• the substitute meeting all course requirements; 
• our approval; and
• substitute completing all registration before course starts.

9.2  We reserve the right to refuse a substitution where the substitute does not meet the course requirements or where substitution is not reasonably practicable.

10.   Attendance and Certification

10.1  Participants must comply with the attendance, participation, and assessment requirements of the course.
10.2  Certificates of attendance, participation, or completion will only be issued where the participant has met the relevant requirements for the course.
10.3  No certificate will be issued where a participant fails to satisfy the stated requirements.

11.   Participant Conduct

11.1  Participants are expected to behave respectfully and professionally towards trainers, staff, and other participants.
11.2  The Code of Learner Conduct is intended to guide learners' conduct by providing an overview of the behaviour generally expected of them as a member of the University community.
11.3  We reserve the right to refuse admission to, or remove from a course, any participant whose behaviour is disruptive, abusive, unsafe, unlawful, or otherwise inappropriate.
11.4  Unless required by law, no refund will be due where a participant is removed from a course due to misconduct.

12.   Learning Materials and Intellectual Property

12.1  All course materials provided by us remain our property or the property of our licensors unless otherwise stated.
12.2  Course materials are provided solely for the participant’s personal learning use or internal business use, as applicable, and must not be copied, reproduced, distributed, published, uploaded, recorded, sold, or shared without our prior written consent.
12.3  Participants must not record any course session, whether by audio, video, screenshot, or other means, unless we have given prior written permission.

13.   Online Courses and Technical Access

13.1  For online courses, participants are responsible for ensuring they have suitable internet access, compatible devices, software, and any other required technical capability.
13.2  We are not responsible for a participant’s inability to attend or complete an online course due to the participant’s own technical issues, equipment failure, or internet connectivity problems. 13.3  Technical difficulties experienced by participants do not constitute grounds for refund.

14.   Personal Data

14.1  We may collect, use, store, and process personal data for purposes including:

• processing applications and registrations;
• communicating with applicants and participants;
• administering courses;
• processing payments;
• issuing certificates; and
• complying with legal or regulatory requirements.

14.2  Our handling of personal data is in accordance with the requirements of the Personal Data Protection Act (PDPA). Please refer to NUS Privacy Notice for the details.

15.   Limitation of Liability

15.1  To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special loss, including loss of income, loss of business opportunity, or loss of data, arising from or in connection with a course or these Terms and Conditions.
15.2  Our total liability to any applicant or participant in respect of any course shall not exceed the amount of the course fee actually paid to us for that course, except where such limitation is not permitted by law.

16.   Force Majeure

16.1  We shall not be responsible for any delay, failure, postponement, or cancellation caused by events beyond our reasonable control, including but not limited to natural disasters, public health events, government restrictions, labour disputes, technical failures, power outages, venue unavailability, or trainer illness.

16.2  In such circumstances, we may, at our discretion, reschedule the course, provide an alternative delivery mode, issue credit, or provide a refund.

17.   Amendments

17.1  We may revise these Terms and Conditions from time to time.
17.2  The version published on our website at the time of application or registration shall apply, unless otherwise stated.

18.   Governing Law

18.1  These Terms and Conditions shall be governed by and construed in accordance with the laws of the applicable jurisdiction in which our business is established.
18.2  Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive or non-exclusive jurisdiction of the courts of that jurisdiction, as determined by applicable law.